Japanese People Are Amazing

I have heard many people tell me that the Japanese are very polite. They have a very formal culture, and rudeness just has no place in it. I believed them, but it was never really cemented for me until I requested a guide map for the Pilgrimage to the 88 Sacred Places of Shikoku. For more info on that go to www.shikokuhenrotrail.com. I was so impressed with the response that I sent them a thank you letter. Here it is in it's entirety:(The characters at the bottom mean "thank you" in the most sincere and formal form)

To Whom It May Concern:
My name is *Insert Real Name Here* and I recently requested a copy of the Pilgrimage to the 88 Sacred Places Guide Map. From my experience with other organizations, I expected to wait several weeks for my package to be shipped overseas by traditional post.

Imagine my surprise when my package arrived only one week later by Express Mail International. According to the packaging, you not only spent more than many organizations would consider necessary, so that the package would arrive promptly, you shipped it out the day after I sent my email request. At this point I am already very impressed, and I have not even opened the package.

However, the surprises did not end there. When I opened the package I saw a sheet of white paper. I expected some sort of printout detailing my request. Instead there was a letter. Not a form letter, as shown by the broken English, but a short letter written for my benefit only, thanking me for my request. The letter also informed me that you sent two copies of the Guide Map. Not necessary, but impressive nonetheless.

When I explored the contents of the package more fully I found that you had also sent two copies of a Shikoku Travel Guide with information more suited for a tourist, than a pilgrim. That information will certainly be very useful if I ever visit Shikoku with less time than would take to complete the pilgrimage.

Let me say again how incredibly impressed I am with your organization. You have impressed on me a lasting image of kindness and dedication that I'm sure will be further reinforced when I visit Japan.

どうも有難うございます
*Insert Real Name Here*